Support
We're here to help your institute run smoothly.
For existing institutes, reach your account contact directly. For everything else, here's how to get in touch.
Get in touch
Frequently asked questions
How long does onboarding take?
We set up your institute portal for you — branding, teacher accounts and student seats — typically within one business day of your demo call.
Can we import our own tests?
Yes. Teachers author tests directly in the platform using the test builder, covering all 18 official question types across Listening, Reading and Writing.
Is student data isolated per institute?
Yes. The platform is multi-tenant — every institute’s rosters, tests and results are scoped to that institute and never visible to another.
What happens when we outgrow our plan?
Contact us to move to a higher seat/teacher tier at any time — see the Pricing page for what each tier includes.
Sales inquiries
Ready to see it running for your institute?
We'll set up your portal with your own branding, teachers and student seats.